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Forecast
Automatic Scheduling
Time Off Management
Shift Trades (Coming Soon)
Locations & Shift Layouts
Google Calendar Integration
Reports
Agent Activity & Schedule Adherence
Agent Status
Agent Attendance
Customizable Real Time Dashboards
(Limited to 3 Dashboards)
Automatic Agent Activity Tracking
Configurable Workstreams for Custom Forecasting, Scheduling, and Reporting
General Tasks (Custom Agent States)
Talk+ (Change Talk Status based on General Task)
Teams
Rules
Single Sign On Integrations
Datacenter Location Selection (EU or US)
Quicktab Chrome Extension
Localization
Custom Onboarding Plan
$
$
$
Email & Web Support
Online Knowledge Base
Implementation Guides
Priority Technical Support
Customer Success Manager
$
$
$
Forecast
Automatic Scheduling
Time Off Management
Shift Trades (Coming Soon)
Locations & Shift Layouts
Google Calendar Integration
Reports
Agent Activity & Schedule Adherence
Agent Status
Agent Attendance
Customizable Real Time Dashboards
(Limited to 3 Dashboards)
Automatic Agent Activity Tracking
Configurable Workstreams for Custom Forecasting, Scheduling, and Reporting
General Tasks (Custom Agent States)
Talk+ (Change Talk Status based on General Task)
Teams
Rules
Single Sign On Integrations
Datacenter Location Selection (EU or US)
Quicktab Chrome Extension
Localization
Custom Onboarding Plan
$
Email & Web Support
Online Knowledge Base
Implementation Guides
Priority Technical Support
Customer Success Manager
$
Forecast
Automatic Scheduling
Time Off Management
Shift Trades (Coming Soon)
Locations & Shift Layouts
Google Calendar Integration
Reports
Agent Activity & Schedule Adherence
Agent Status
Agent Attendance
Customizable Real Time Dashboards
(Limited to 3 Dashboards)
Automatic Agent Activity Tracking
Configurable Workstreams for Custom Forecasting, Scheduling, and Reporting
General Tasks (Custom Agent States)
Talk+ (Change Talk Status based on General Task)
Teams
Rules
Single Sign On Integrations
Datacenter Location Selection (EU or US)
Quicktab Chrome Extension
Localization
Custom Onboarding Plan
$
Email & Web Support
Online Knowledge Base
Implementation Guides
Priority Technical Support
Customer Success Manager
$
Forecast
Automatic Scheduling
Time Off Management
Shift Trades (Coming Soon)
Locations & Shift Layouts
Google Calendar Integration
Reports
Agent Activity & Schedule Adherence
Agent Status
Agent Attendance
Customizable Real Time Dashboards
(Limited to 3 Dashboards)
Automatic Agent Activity Tracking
Configurable Workstreams for Custom Forecasting, Scheduling, and Reporting
General Tasks (Custom Agent States)
Talk+ (Change Talk Status based on General Task)
Teams
Rules
Single Sign On Integrations
Datacenter Location Selection (EU or US)
Quicktab Chrome Extension
Localization
Custom Onboarding Plan
$
Email & Web Support
Online Knowledge Base
Implementation Guides
Priority Technical Support
Customer Success Manager
$
An agent is anyone that uses Tymeshift to track time, monitor agents, or run reports.
We pride ourselves on treating our customers like we'd want to be treated. We know everyone likes to work differently and thus we've got options.
Absolutely! We’ll give you a discount when you sign up for an annual plan.
It’s simple! You start by creating an account and installing the app in your Zendesk – no credit card required. After that, you’ll have full access to all the features included in the Enterprise plan for 10 days.
Yes, Tymeshift only works with Zendesk. We are not a standalone product and focus all of our energy on being the best workforce management solution for Zendesk.
No, you can deactivate agents that do not require access to Tymeshift.
Nope.
No credit card is required and it takes less than 60 seconds to install.
