Back in 2020, we were happy to announce that Zendesk had invested in Tymeshift. Now, in 2022, we’re super happy to tell you that Matthias Göhler, Zendesk’s CTO EMEA, is joining us as an Official Board Observer.
Since Zendesk’s strategic investment, Tymeshift has grown its number of customers and agents consistently. Tymeshift has also shipped out new features such as Forecast, Time Off Management, Automatic Schedules and Customizable Dashboards. Plus, we’re recently been made one of Zendesk’s Premier Partners.
To further build on these successes and to strengthen our position in the market we are proud to welcome Matthias as an Official Board Observer.
Matthias Göhler has been Zendesk’s EMEA Chief Technology Officer since October 2021. In his role he leads the development of Zendesk´s vision for innovation in customer experience based on the needs of EMEA customers. Prior to joining Zendesk, Matthias spent the last 10+ years at SAP at their CX practice building up an industry portfolio for Customer Experience. Thus, he is as passionate about helping brands create amazing customer experiences that can build deeper customer relationships and brand loyalty as we are.
We’re excited to have Matthias’ expertise onboard to help accelerate our mission to make WFM effortlessly human.