Introducing two features that will make your schedules more adjustable.
It's simple: when you need them, you really need them. That's why we are excited about these new options that will make your life scheduling more adaptable.
You can now change your scheduled working time down to the minute and see schedules by the month. Now that's what we're talking about.
Why we ❤️ this and what's in it for you:
1-minute increments for your schedules:
From time to time, we found that teams needed more options when scheduling. Though it's common to see shifts start on the hour or half hour, what about the teams that need their agents to come in 10 minutes early for a team huddle at the beginning of the shift? Or the teams that are required to meet a particular amount of minutes and hours a week for particular tasks?
Well, now Tymeshift has you covered. Pick any time, down to the minute, to schedule your agents. Do you need someone to jump on the chat channel at 10:02 am next Tuesday - done. It may seem overly specific now, but when you need it, you really need it.
This one may seem more obvious because, let's be real, what scheduling manager doesn't love a monthly view?
You can now click to see your team's schedule by month, not just week or day. Life-changing? Maybe. Wildly convenient? Definitely.