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Drop the spreadsheets and save hundreds of hours with automatic scheduling

Automatic Scheduling
Automatic Scheduling

Schedule

Automatic and flexible makes scheduling a breeze

A complete schedule is created based on your staffing forecast. Plan agents’ breaks, lunches, and recurring tasks with ease!

Heatmaps with Coverage Panels

Heatmaps with Coverage Panels

Visualize your gaps, and adjust as needed

Check the number of agents you have scheduled against the forecasted amount and manage the workload down to 30-minute increments.

Edit Schedules

Edit Schedules

Things come up, stay moving and maintain coverage

Adjust workstreams, breaks, lunches, and more for your agents to make sure everything gets done and you have coverage to keep your customers happy.

Time Off Management

Time Off Management

Easy to use for you and your agents

Create unique dashboards to stay current on your team's KPIs. See when time-sensitive metrics drop in real time so you can pivot as needed.