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CX Profiles
A Tech Support Star
May 11, 2021
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Alexa Huth
How Tiago became a Technical Support Representative at Tymeshift.
A Solutions Consultant guided by fearlessness and curiosity
March 25, 2021
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Alexa Huth
How Alice became a Senior Solutions Consultant at Zendesk
From Cupcakes to User Operations Team Lead
January 26, 2021
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Alexa Huth
Cooking up a Career: Allie sold cupcakes and burgers on her way to become a User Operations Team Lead at The Predictive Index.
A Customer Success Consultant in the line of service
January 14, 2021
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Alexa Huth
How Zac became a Customer Success Consultant at Zendesk.
CXVP or CX VIP? Richard Greenway's incredible story
December 17, 2020
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Alexa Huth
From Miami Vice to Vice President: How Richard became the CXVP at Stratix.
A Customer Experience Manager's 30 year career
December 8, 2020
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Alexa Huth
How Oswaldo became a Customer Experience Manager at PayJoy.
A Big-Hearted UserOps Specialist: Curtis Creekmore
November 12, 2020
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Alexa Huth
Curtis is one of the more empathetic people you'll ever meet in the world of CX and WFM. This is his story.
Ethics and Integrity in CX
November 5, 2020
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Alexa Huth
Tara's winding and surprising path to become a User Operations Specialist.
The road to be an Associate Consultant
October 15, 2020
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Alexa Huth
How Katherine became an Associate Consultant at Predictive Index.
A Manager of User Operations on the importance of making connections
October 8, 2020
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Alexa Huth
How Jamie became a Manager of User Operations.
The makings of a great Manager of Customer Support Operations
September 21, 2020
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Alexa Huth
How Natalie Mercuri became a Manager of Customer Support Operations.
Hot Topics
Product
WFM World
CX Profiles
Life @ Tymeshift
Authors
Alan Pendleton
Tamir Bashkin
Samanta Velho
Sam Sanders
Nate Brown
MJ Marques
Maya de Bresser
Marija Miljkovic
Lilith Shoemaker
Jessica Martinez
Jeremy Watkin
Izabela Škrbić
Ivy Clark
Elisa Reggiardo
Dorothy Grace Subang
David Birchmier
Beatriz Crespo
Corey Dalton
Annette Franz
Alexa Huth