Great CX, implementing Zendesk and the power of WFM for going remote: Adelante’s Tamir Bashkin sits down for a chat
Introducing Multiple Intradays & a refined interface to manage shift templates
Defining your shifts by day of the week, and setting up reoccurring events means more flexible scheduling for you and your team – check out how here!
Introducing Agent Status Dashboard
A quick guide to our Agent Status Dashboard for Tymeshift rookies and pros alike.
Introducing the newest way to keep track of your agent's activity
The enhanced Agent Activity takes a feature we know and love to the next level to enhance the realtime management of your teams!
Introducing more scheduling flexibility
Our customers asked for it: they got it. Increased scheduling flexibility that meets your needs.
Introducing workstreams - because we all need a good way to segment work!
Workstreams are Tymeshift's main building block. In this post, Lilith will show you how to set them up and make the most out of them.
The perfect iced peppermint matcha latte
The perfect matcha recipe, crafted and improved over the years by the Matcha Man himself, our CEO.
Helping us help you: Matthias Göhler joins us as an Official Board Observer
Matthias Göhler, Zendesk’s EMEA Chief Technology Officer since October 2021, is welcomed by Tymeshift as the new Official Board Observer.