How Oswaldo became a Customer Experience Manager at PayJoy.
Curtis is one of the more empathetic people you’ll ever meet in the world of CX and WFM. This is his story.
Tara’s winding and surprising path to become a User Operations Specialist.
How Katherine became an Associate Consultant at Predictive Index.
How Jamie became a Manager of User Operations.
How Natalie Mercuri became a Manager of Customer Support Operations.
Outstanding customer support can turn a negative experience into a lifelong customer.
It’s a big deal…and it’s about to get bigger.
This is a snapshot of who we were back in 2020. And to be honest, our company culture hasn’t changed a lot since then…